Shipping & Delivery
PROCESSING TIME
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Courier pick up: Every Thursday in our store, delivery will take 2-3 working days to deliver your item.
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In stock: You will be receiving your item on the same week or on the following Monday.
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Preorder: Estimation arrival 5 weeks.
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TRACKING
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As we currently use private couriers, there is no tracking number. However, if you would like us to check on your order status, please drop us a direct message on Instagram or email.
International
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SGD 15 flat rate
Your order will be delivered within 7-30 working days with tracking number.
-We ship worldwide ! International orders are shipped via Janio carrier and then turned over to your country's postal system. Shipping time is an estimate, package may arrive sooner or later than expected. There may be delays and/or fees due to your country's customs policies that we cannot anticipate. We are not responsible for any custom fees due at the time of delivery. Tracking number will be provided upon shipment.
Return & Exchange
-We only replace items if they are defective or damaged during transit. The time frame for return & exchange must not exceed 7 days.
If you need to exchange it for the same item, send us an email at contact@glistengrandeur.com
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-We do not accommodate exchange of ordering the wrong size hence you will have to ensure that the ring size is correct.